bk71's Privacy Policy

Introduction and Scope of Application

bk71 ("we", "our" or "platform") places the highest priority on the privacy of its users. This privacy policy ("policy") explains what information is collected from you when you use the bk71.cam website and related services, how that information is used, and what your rights and choices are.

This policy applies to visitors to the bk71 website, registered members, users of gaming services, and anyone who contacts us. By continuing to use our services, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please stop using our services.

bk71 collects information only from individuals who are over 18 years of age (21 years of age on our platform). We do not knowingly collect information from minors.

What types of information we collect

bk71 collects user information in several ways. The categories of information listed below clarify the scope of our collection:

a) Information provided directly by you

Information you provide yourself, such as:

• At registration: full name, email address, date of birth, and preferred username
• For identity verification: national ID or passport details (where applicable)
• Contact information provided for account recovery
• Information provided when contacting the support team

b) Automatically collected information

Information collected automatically when you use our platform:

• IP address and device identification information
• Browser type and version, operating system
• Time of site access, time spent, and a record of pages viewed
• Information collected through cookies and similar tracking technologies

c) Financial transaction information

For deposits and withdrawals:

• Phone numbers or account identifiers associated with payment methods (bKash, Nagad, Rocket, Upay)
• Transaction amount, time, and reference number
• Deposit and withdrawal history

Note: We never collect your full payment account password or PIN.

The purposes for which collected information is used

bk71 uses collected information for the following specific purposes:

1. Account management: To create, verify, and maintain your account.
2. Service delivery: To ensure gaming, betting, and other platform features are available.
3. Financial transaction processing: To process deposit and withdrawal requests.
4. Fraud prevention and security: To detect and prevent unauthorized access and suspicious activity.
5. Legal compliance: To comply with applicable laws and regulations.
6. Customer service: To resolve your questions, complaints, and support requests.
7. Platform improvement: To analyze and improve the user experience.
8. Responsible gaming: To support the implementation of our responsible play policy.

We do not use your personal information to make automated decisions about you that could significantly affect your legal rights.

Cookies and Tracking Technologies

bk71 uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help improve the functionality of our site.

Types of cookies we use:

• Essential cookies: Essential for basic site functions such as login sessions and security.
• Functionality cookies: To remember your preferences and settings.
• Analytical cookies: To understand and improve how the site is used.

You can control or reject cookies by changing your browser settings. Please note that disabling cookies may affect the proper functioning of some platform features.

Sharing information with third parties

bk71 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

a) Service provider partners

We work with trusted third-party technology partners who assist with platform infrastructure, payment processing, and game services. These partners are given access only to the information necessary to perform specific services and are required to comply with our privacy standards.

b) Legal requirements

Information may be provided to relevant authorities in response to court orders, government investigations, or legal obligations. Such disclosures are always made within the bounds of the law.

c) Fraud prevention

If fraud, money laundering, or other illegal activity is suspected on an account, information may be provided to the relevant authorities.

Methods of data protection

bk71 has implemented industry-standard security measures to keep your personal and financial information secure:

• SSL encryption: All data transmissions are secured through SSL (Secure Socket Layer) encryption technology.
• Firewall and intrusion detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Access control: Only authorized staff can access the user information they need.
• Regular security audits: Regular security tests are carried out to identify vulnerabilities in our systems.
• Data minimization: We collect only the information necessary to provide our services.

However, no data transmission over the internet can be guaranteed to be completely secure. We take every reasonable security measure, but users also have a responsibility — such as using strong passwords and keeping account login details private.

Data Retention Period

bk71 retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• The period during which the account is active
• Timeframes set by legal and regulatory obligations
• The period required for dispute resolution and legal claims

After an account is closed or deactivated, we may retain certain information for a specified period to meet applicable legal requirements. After that period, information is securely deleted or anonymized.

Your rights regarding your information

As a bk71 user, you have the following rights regarding your own personal information:

1. Right of access: The right to know what information we hold about you and to receive a copy.
2. Right to rectification: The right to request that incorrect or incomplete information be corrected.
3. Right to erasure: The right to request deletion of your personal information in certain circumstances (legal retention obligations may apply).
4. Right to restrict processing: The right to request that the processing of your information be restricted in certain circumstances.
5. Right to object: The right to object to the processing of your information on specific grounds.
6. Right to data portability: The right to receive your information in a structured, commonly used format.

To exercise any of the above rights, please email [email protected]. We will endeavor to respond within a reasonable time upon receipt of a verifiable request.

Account Security and User Responsibilities

You also have some important responsibilities in ensuring the security of your bk71 account:

• Keep your password completely confidential and do not share it with anyone.
• Change to a strong password at regular intervals.
• Log out properly at the end of each session, especially after using a shared or public device.
• If you notice any unusual activity on your account, contact us immediately.
• bk71 will never ask for your password via email or chat.

If your login details fall into someone else's hands or you suspect unauthorized access, contact our 24/7 live chat support immediately.

Policy Changes and Updates

bk71 may update this privacy policy from time to time in response to necessity, legal changes, or service improvements. For any significant changes, we will notify you in the following ways:

• Publishing an update date on the policy page of the website
• Sending a notification to your registered email address (for significant changes)
• Requesting confirmation of consent at next login

Continuing to use our services after a policy update will be considered as acceptance of the revised policy. We therefore recommend visiting this page regularly.

Third-Party Services and Game Providers

The bk71 platform uses services from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and other reputable game providers. These third-party providers are governed by their own privacy policies.

During gameplay, some technical data (such as game session data) may be shared with these providers as it is necessary for the game service to function correctly. However, your personally identifiable information is not shared with these providers.

Payment service providers (bKash, Nagad, Rocket, Upay) follow their own security protocols and privacy policies. Their own terms and conditions apply when accessing their platforms.

Protection of Minors

bk71 strictly provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is an essential step in our registration process. If we become aware that a minor is using or attempting to use our platform, we will take immediate steps to close their account and delete any information collected.

If parents or guardians believe their child has registered on our platform, please contact us at [email protected].

Contact Us

If you have any questions or concerns about this privacy policy, or would like to submit a request to exercise your rights, please contact us through the following:

• Live chat: Use our live chat for direct support in Bengali, available 24/7.
• Email: [email protected]

We generally respond to emails within business days. For urgent privacy matters, the fastest assistance is available through live chat.